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Go to the shopFrequently Asked Questions (FAQ)
Have Questions About Leathry? Find All Your Answers Here!
What is Leathry?
Leathry is a luxury brand specializing in handmade leather shoes and jackets, established in 2010.
What materials do you use?
We use high-quality genuine calf leather, suede, and other premium materials for durability and style.
Are your products customizable?
Yes, most of our products are customizable. You can request specific colors, sizes, and styles.
How should I care for my leather shoes?
Regularly clean them with a soft cloth, use a leather conditioner, and store them in a cool, dry place.
Do you offer half sizes?
Yes, we provide all sizes, including half sizes, for a perfect fit.
Are your shoe soles replaceable?
Yes, the genuine leather soles are designed to be resoled for extended wear.
How can I place an order?
You can place your order directly on our website or contact us for personalized requests.
What are your shipping options?
We offer standard delivery worldwide and FREE delivery within the USA.
Do you have a physical store?
Currently, we operate online only, but we ship worldwide.
Do you collaborate with influencers or bloggers?
Yes, we are open to collaborations. Reach out to us through our partnership inquiries page.
How long does delivery take?
Delivery times vary depending on your location and customization requirements. Standard orders typically take 7-10 business days.
What is your return policy?
We accept returns on non-customized items within 30 days of purchase, provided they are unused and in original packaging.
Can I exchange a product for a different size?
Yes, exchanges are allowed for standard sizes. Customized products cannot be exchanged.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options.
Do you offer discounts for bulk orders?
Yes, we provide special discounts for bulk or corporate orders. Please contact us for details.
How can I request customization?
You can specify your customization requirements in the order notes or contact us directly at support@leathry.com
Is there an additional charge for customization?
Some customizations may have additional charges. You’ll be informed during the ordering process.
Do you offer a warranty on your products?
Yes, all our products come with a five-year warranty against manufacturing defects.
Do you provide repair services?
Yes, we offer repair services for our products. Contact us for more information.
What Are Leathry's Contact Details?
Address: 1331 Tower Wood Drive, Farmers Branch 72345, TX, USA
Phone: +1 (845) 581-0044
Email: Support@leathry.com
